Hello, we are experienced carers who have two beautiful cats that rule our home in Espoo (02620) for the last 12 years 🐈🐈‍⬛.In total, we have around 20+ years owning pets and 3 years caring for them on Pawshake. About us: Michael and Harri are married and have been together for 13 years, with no children. We both enjoy art, music, cooking, nature and travel.

🐈‍⬛️🚦PLEASE TAKE TIME TO READ OUR PERSONAL RULES AND POLICIES AFTER THE INTRODUCTORY TEXT BELOW🐈 🛑

CATS. Our puuurfect services mostly include: 

*Cat visiting (1 x day)

*Cat visiting (2 x day) 

*Over-night home-boarding (can be further away)  🐈🐈‍⬛🛏. We also appreciate if a car is available for us to use in the duration of the stay. I have experience with borrowing many clients cars. 

✨️ We make sure that the usual details such as cleaning litter boxes, feeding, watering, brushing and being with them for 30-60 minutes to play or sit depending on their character/stress level and interaction are performed to a high standard that you expect. We are very clean and tidy people. As part of our fee we will do light cleaning, watering house plants, laundry (bed sheets if we stay overnight) and vacuuming, so you come back to a clean home, which is what everyone wants after a trip away.  ❤🏠🧽🧹🌱We can also administer diabetic insulin 💉 💊 and other medication orally as we have a diabetic cat ourselves.

DOGS. As much as we are cat people 🦹‍♂️ We also care for dogs 🐕🐕‍🦺🐩. Michael grew up with dogs during his childhood. Mixed cat/dog households are no problem based on our preferences. 🚨 We can only accept dogs who have been trained on a leash to a satisfactory level by their owners. If your dog pulls excessively on the lead and is untrained, we are unfortunately unable to walk them. 

DOG BOARDING AND DAYCARE. Unfortunately because we have our own pets we cannot take any outside pets into our home as this may cause stress to our cats. 

OTHER ANIMALS. In addition, we also have experience looking after rabbits, tortoises, rats, hamsters, birds🐀🐢 🐇🐤 and guinea pigs as well as tropical fish🐟. So contact if your pet is more unusual also.

AND...Michael can speak Finnish so please drop a message in Finnish also if you want to. Harri speaks Finnish, English and some Spanish 🇫🇮🇬🇧 🇪🇸

We will give you a stress free, hassle free, easy, flexible and caring service to you and your pets. 🐈‍⬛🐕🐅🦔🦜🦛🐫🐘🦌🦩.We look forward to hearing from you and let's meet to arrange a face to face introductory meeting! 🏁👍

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OUR RULES AND POLICY. PLEASE READ.

YOUR CONTACT MESSAGE. 

For every new booking please let us know what level of service you need from us, how demanding the pets may be, if they are needing extra care, any allergies, illness, the feeding schedule, the amount of time you need us there, and also if you are a nervous or confident person to leave them with new carers. We appreciate that you tell us all this before we meet up so that we can then talk about it in the meeting.  

*We will always communicate with you throughout the trip if you need updates/reports and photos etc via pawshake. 📸 *We can also communicate with you via WhatsApp when the caring is taking place, if its easier for you.

*A booking is only guaranteed if it is paid for through pawshake ahead of time. We cannot reserve bookings if they are not paid for. 

*Repeat customers do not need to have another introductory meeting with us, unless something has changed with your pets that we need to know about. We are happy to go free of charge to meet up with your pets again, if it makes you feel comfortable, or to know any changes or anything you wish to discuss.

WHAT DOES TIMING FOR OVERNIGHT STAYS LOOK LIKE?

On the 1st day we will arrive at your residence on a time agreed upon. ✨️

🕰 We may have to leave your house during the day and then come back for the evening for work, if there is no possibility to work from your home. We will communicate this with you before hand. We do not do a 24/7 house board. That means we prefer not to look after pets that need this kind of specialised continuised monitored care. 

*EXTRA TIME NEEDED BY OWNER: This is possible but extra time may need to be booked via Pawshake. 

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🛸CANCELLATION FEE. Our cancellation fee is semi flexible. (Please see Pawshakes own cancelation policy). 

🌋MEETING MISMATCH. Rarely we have had the situation where upon the free initial meetup we are not comfortable to go ahead due to the mismatch of us and the pet we will care for. Due to the pets behavioural problems I.e. biting, excessive barking, excessive displays of dominant behaviour or animal aggression. Even though we know it's not the animals fault, we may upon the meetup decide to not go ahead with it as this will be too stressful for the pet/us/owner. Also the owner can decide to change their mind that day and look for someone else. We will always be open and honest at the meetup about this. 

✂️ we ask you to relax on your holiday or trip away. We will contact you with full updates in the day, so there is no need for you to contact us to ask how things are going. We will let you know every day. Also the meetup is only arranged if you are 90% sure that you will book with us. 

KEYS

*🔑 Key collection must be given by all repeat customers to our home in Karakallio Espoo near to the date of the booking, unless there is an emergency situation then we will come to you, but we prefer you drop the key to us in most situations. 

- 🔑 We also can take the key at the free introductory meeting, which we will keep safe. We will always leave your key back to you in an agreed place in your home. We can discuss what is easier for you. 

* 🔑 We are flexible so if you are delayed back we will continue the service and hold onto your keys, we ask you to come and collect them back from us.

* If you prefer we take the key with us after the care is finished we can do that, rather than leave it at your home. Please come and collect it from our home at the earliest convenience.  

* if you cancel the booking and we have your keys then you need to come and get them from us. 

FINALLY...

* We give an small aftercare service, which involves us writing a message to you when your back to make sure everything was OK. 🙏👌

- REVIEWS are great as they build trust. You can always review us after the booking and job is done. ❤️